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Unless you’ve been brought up speaking English, how can you possibly begin to learn all these oddities? It’s little wonder that people trying to learn English end up feeling confused. “Overlook” and “oversee” have opposite meanings, while “look” and “see” mean the same thing.Īs native speakers, we rarely stop to think how illogical many of the things we say really are – we’re just used to them.If a vegetarian eats vegetables, what does a humanitarian eat?.If teachers taught, why didn’t preachers praught?.Neither is there any apple nor pine in pineapple.There are innumerable examples of conundrums such as:
#Mind your language aprende espanol full
One of the reasons why English is known for being difficult is because it’s full of contradictions. Given the fact that many of the words we use in English stem from Latin and Ancient Greek words – in common with many other European languages – what is it about English that has attracted this reputation for being so fearsomely difficult? And is it really even that difficult, when so many other countries adopt it as their second language and speak it a lot more fluently than we Brits speak other languages? We’ll leave you to make your own mind up… It just makes no sense! The patient in the chair also hears the subliminal message, that they like it here when the patients come early for their appointments.It’s often said that English is one of the hardest languages to learn. The patient currently being treated knows there is no urgency, causing the dentist to run away, or speed up or rush his current appointment. This conveys all the elements to the Doctor, the dental assistant, and the patient. Smith is here for her ten O’clock hygiene visit with Emily, and I’ve thanked her for coming in early”. Here’s what we’ve found works best in the treatment rooms: Now he’s going to rush me so he can see her.” They may think, “Oh, his next patient is here. When the front office person comes in and says “That’s your ten o’clock and she knows she’s early”, or “Emily’s ten o’clock is here and she knows she’s early”, all that does is tell the patient being treated that your office doesn’t like patients turning up earlier than they should for their allotted appointment.Ī poor announcement in the treatment room can also create anxiety in the patient being treated. Now down in the treatment rooms, as we said, both the doctor and hygienist are seeing patients. What about down in the dental operatories? Smith and acknowledge her effort in getting in early, and we let her know how much we prefer our patients to be earlier rather than late, for their treatment appointments. Please make yourself comfortable, and I’ll go and let Emily know that you’re here, I’ll see how she’s going, and you never know, maybe she might be able to see you earlier….” We really appreciate it when our patients come early. Smith, Thank You so much for coming in early. So how could we have handled this better? Here’s what we’ve found works best: All we’re going to do is rouse on you for turning up early” Smith, “You know you’re early” which kind of means “Are you silly? Why are you here early?” why not try something softer and more congratulatory.Īs it stands, the current greeting “You know you’re early” could really be taken by Mrs. Smith has been SCOLDED for turning up early. And we do know she has arrived with plenty of time to spare for her scheduled appointment.Ĭould we have communicated this information better, both in our office and back to Mrs. “Emily’s ten o’clock is here and she knows she’s early”. She then proceeds to the doctor’s room where the doctor is treating a patient and announces: “That’s your ten o’clock and she knows she’s early”. Unknowingly, and carelessly, she says to the hygienist, who is with a patient, Your front office team member then proceeds to the back office to let the hygienist and you the doctor, know that Mrs. Smith arrives at 9:35am for her 10:00am dental hygienist appointment. However, our patients may totally miss the importance of our words, or worse still, our words may take on a meaning we had not intended at all.
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We might know exactly what we mean or intend to say. We might think we are saying things precisely as we mean. In a recent article I wrote I made mention that our careless choice of words, though clear to us, could send an incorrect message to our clients customers or patients, because of ambiguity and misunderstanding.